Director Of Field Services

Company: Lehigh County Authority
Job Location: Allentown PA, 18106 United States
Job Overview:
Are you looking for a challenging opportunity to be a strategic leader in key operational areas of a growing utility?  Do you enjoy coaching and developing your team, and collaborating with others on a daily basis to achieve the best results? Do you thrive in a fast-paced & dynamic environment? If so, your search stops here!  Lehigh County Authority has a newly created Director of Field Services opportunity in Allentown, PA that requires your positive leadership and operational management skills!

What the Job Looks Like

As a Director of Field Services, you will be responsible for delivering safe drinking water to over 200,000 people along with wastewater collection services, emergency services, billing, metering all with the customer experience in mind.  Your key focus areas will include:
•	Providing strategic leadership and operational & maintenance oversight for all water distribution and sewer collection systems & customer care functions
•	Ensure a safe work environment for all employees
•	Provide 24/7 service with appropriate contingency plans in place for emergency operations
•	Manage financial performance and proactively seek ways to improve cost-effectiveness
•	Provide technical coordination for critical operational programs and projects, including field coordination for major projects and enhancements of technology
•	Create and maintain a high level of collaboration, cooperation, and communication across the organization

In this role, you will have a long-term impact on:

•	Employee development & teambuilding
•	Asset management & technology adoption
•	Standardization, automation & process improvement
•	Resource sharing & growth management
•	Customer relationship building

Important Qualifications to your Success

To thrive in this position, you must possess:
•	Experience:  5+ years of technical work experience in water or wastewater system construction, engineering, laboratory, operations, or maintenance roles.  Also, 5+ years demonstrating successful management experience, preferably in a utility or related entity.  Supervisory experience in a union setting is a plus! 
•	Education: Prefer a bachelor’s degree in environmental science, engineering, or related discipline
•	License: Pennsylvania Class E water distribution system and wastewater collection system licenses preferred
•	Skills: Strong computer skills using MS Office suite, GIS & CMMS. Ability to prepare regulatory reports, written reports, presentations, and data analysis

About Us and What We Offer You

Established in 1966, Lehigh County Authority (LCA) is a non-profit, municipal authority focused on providing high-quality, affordable water and sewer services to our customers.  We operate in a cost-effective and efficient manner that results in affordable rates for public services such as the water and sewer services LCA provides.   
LCA works directly with water and sewer customers to meet their needs and to develop partnerships and cooperative programs with neighboring municipal water and sewer systems. LCA's water rates are among the lowest in the Lehigh Valley, and our regional approach allows us to act quickly and to provide enhanced services where and when needed. LCA is an exciting and busy place to work, and our employees are the key to ensuring that our public services are valuable, affordable and of the high quality our customers expect.  
Benefits and Perks 

LCA offers competitive pay and robust benefits including:  
•	Health, dental and vision coverage – covers employee and eligible dependents with affordable employee contributions
•	Generous paid vacation, excused absence, personal days, and holidays
•	Company provided life insurance
•	Eligibility for two retirement plans - Pennsylvania Municipal Defined Benefit Retirement Plan and 457(Empower)

I’m interested, how do I get started?

Apply to:

Our hiring management partner is myHR Partner. myHR Partner is not a staffing service or recruiter. All resumes/applications will be reviewed for this position and only for our organization. Applicants who meet the initial qualifications will be contacted for a video interview.
Thank you for your interest in our position.  We appreciate the time you have taken to apply with us.

Salary Range: